Data Protection and Cookies

 I.   A WHAT ARE COOKIES USED FOR ON WWW.CROISIEUROPE.TRAVEL?

 II.   YOUR CHOICES REGARDING COOKIES

 i.   The choices that are offered to you by your web browser software

 (a)   The Cookie agreement

 (b)   Cookie refusal

 (c)   How to make your choices, according to the web browser software that you use?

 ii.   Your preferences, explained on line via inter-professional plaforms

 III.   WHAT ARE THE COOKIES USED FOR THAT ACCOMPANY OUR ADVERTISING CONTENT DISPLAYED BY THIRD PARTIES?

 IV.   WHAT ARE THE BENEFITS IN SEEING PERSONALISED ADVERTISING MESSAGES DISPLAYED ON YOUR BROWSER?

 V.   IF YOU SHARE USAGE OF YOUR TERMINAL WITH OTHER PEOPLE

 VI.   PERSONAL DATA AND BROWSING INFORMATION

 VII.   GLOSSARY

 Welcome to the www.croisieurope.co.uk website, produced by Alsace Croisières - CroisiEurope SAS, HQ: 12, rue de la Division Leclerc – F-67000 STRASBOURG, email : info@croisieurope.com, telephone. 03.88.76.44.44, RC 76B 115, a PLC company with guarantees of 2,000,000 €, French travel agency - Licence IM067100025.

Our business interests lie in the marketing of river and maritime cruises and related services. We may buy advertising space directly or via our suppliers (an advertising and marketing agency) in order to promote our activities and our offers on websites / third party applications, by means of advertising content (text, graphics, promotions, videos, etc) shown on these sites or applications.

When you consult our website www.croisieurope.co.uk, information relating to the websites visited on your terminal (computer, tablet, smart phone, etc) on our site may be recorded in “Cookies” files stored on your terminal, subject to the selections you have made regarding Cookies which you can modify at any time.

I.   WHAT ARE COOKIES USED FOR ON WWW.CROISIEUROPE.CO.UK?

Only the creator of a cookie may read or change the information that is contained therein.

Cookies may be included in the advertising space on our website. These advertising spaces display advertising content from advertisers on your terminal. These spaces contribute financially to the content and services that we put at your disposal.

The Cookies that We include on our website

When you enter the www.croisieurope.co.uk website, we may introduce various cookies to your terminal, depending on your selection, which will enable us to recognise your terminal web browser during the validity period of the cookie in question. The Cookies that we introduce are used for the purposes listed below, subject to the selections you have made, which result in the parameters of your web browser software used during your visit to our website, that you can state at any time to Us.

The Cookies that We include allow us:

1.   To work out statistics and volumes of browsing and usage of the various elements that make up our site (sections and content visited, circuit), allowing Us to improve the interest and ergonomics of our services;

 In accordance with the “Computer and freedom” legislation, you have the right to access this information, which you can exercise by writing to Alsace Croisières - CroisiEurope SAS, HQ: 12, rue de la Division Leclerc – F-67000 STRASBOURG. If you do not wish us to store cookies on your terminal in order to analyse usage and browsing, you can click on a link to deactivate the setting. This will store a cookie on your terminal that is used solely to deactivate these services. No information at all will be sent to the editor of the browsing analysis tool. If you want to reactivate the service, you can click here.

 The purpose of this type of cookie is limited to measuring the visitors to the pages on our website so that we can evaluate public content and the ergonomics of our site, without being able to identify any user. The data collected are not matched with any other processing (client files or browsing of any other sites, for example). The use of a cookie is strictly confined to the production of anonymous statistics.

 The use of your IP address to locate your geographic position is only accurate to the town in which you are situated. This IP address will be deleted or non-personalised once your geographic position has been confirmed in order to avoid any further use of this personalised information or matching with any other personal data.

 Length of time the information is stored: the cookies allowing traceability are only kept for a maximum of six months. The expiry date of the cookie will not exceed six months after its first insertion and this duration will not be extended with subsequent visits. The raw data on browsing associated with an identifier (an IP address for example), will not be kept for more than six months. After this period, the data will be deleted or non-personalised.

2.   To adapt the presentation of our site or application to the preferences of your terminal display(language used, resolution of the display, operating system used, etc) during your visits to our Site, according to the hardware and visual display or reading software on your terminal;

3.   To adapt the advertising content displayed on your terminal in our advertising space according to how your terminal accesses the information on our site;

4.   To adapt the advertising content displayed on your terminal in our advertising space according to geographical data (latitude and longitude) transmitted by your terminal with your prior consent ; In accordance with the “Computer and freedom” legislation, you will benefit from a right to access this information, which you can exercise by writing to Alsace Croisières - CroisiEurope SAS, HQ: 12, rue de la Division Leclerc – F-67000 STRASBOURG.

 If you do not wish our advertising space to put cookies on your terminal for advertising purposes, you can click on the link to deactivate this function. This will store a cookie on your terminal which is used solely to deactivate the services relating to advertisements on the advertising spaces that we operate. Please note that this procedure will not stop advertisements being displayed on your terminal. It only prevents the system from adapting advertising to suit your browsing and your fields of interest.

 Please note that registering your preferences will create a cookie. If you delete all the cookies stored on your terminal (via your browser), we and our partners will no longer be able to see that you have selected this option.

 Finally, if you have decided to store a deactivation cookie on your terminal and you would like to reinstall the facility to see advertising content adapted to the websites visited on your terminal, click here.

5.   To memorise the information based on a form that you completed on our site (registration or access to your account) or on the products, services or information that you have selected on our site (subscribed services, the contents of a shopping basket, etc) ;

6.   To allow you to access reserved and personal sections on our site such as your account, using identifiers or data that you may have previously given to Us ;

7.   To set in place security measures, for example when you are asked to reconnect to a page or service after a certain amount of time has elapsed.

We also use cookies to analyse the activity of the website with the aid of “Google Analytics”, provided by the company Google Inc. Using “Re-marketing”, a service also provided by Google Inc, we use cookies to create and refine the display of our advertising on third party sites, based on the history of previous visits by users of these sites.

 II.   YOUR CHOICES REGARDING COOKIES

Several options are open to you to manage cookies. Every configuration that you set up may modify your Internet browsing, and your access conditions to certain services will also require you to use Cookies.

 You can choose at any time to change your preferences for cookies, by the methods listed below:

 i.   The choices that are offered to you by your web browser software

 You can configure your web browser software so that cookies are stored on your terminal or alternatively, that they are deleted, either automatically or according to their originator. You can also configure your web browser software to accept or refuse cookies that are offered to you on an ad hoc basis, before a cookie is even stored on your terminal. For more information, please see the section entitled “How to make your choices, according to the web browser software that you use?"

 (a)   The Cookie agreement

 The introduction of a cookie in a terminal is essentially dependent on the preferences of the Terminal user, who can change these preferences at any time and for any reason via the options given by the web browser software.

 If you have accepted cookies onto your Terminal via your web browser software, the cookies included in the pages and contents that you have consulted may be stored temporarily in a dedicated space on your Terminal. They will only be readable to their creator.

 (b)   Cookie refusal

 If you refuse to accept cookies on your terminal, or if you delete those that are already stored there, you will no longer be able to take advantage of certain functionalities that are necessary to browse in certain parts of our website. For example if you try to access our contents or services that require you to be identified or also when we or our partners cannot recognise the type of browser used by your terminal, its language and display parameters or the country in which your terminal appears to be connected to the internet by normal technical means.

 Should the need arise, we will accept no liability for any consequences connected to the reduced performance of our services as a result of Us not being able to store or consult the cookies necessary for these features to function correctly that you have refused or deleted.

 (c)   How to make your choices, according to the web browser software that you use?

 To manage cookies and preferences, the configuration of each web browser is different. It should be listed in the help menu of your browser which will allow you to find out how to modify your cookie preferences.

 For Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

 For Safari™ : http://support.apple.com/kb/HT1677?viewlocale=fr_FR

 For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

 For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20...

 Pour Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html

 ii.   Your preferences, explained on line via inter-professional platforms

 If you do not wish us to store cookies on your terminal in order to analyse browsing, you can click on a link to deactivate the setting. This will store a cookie on your terminal that is used solely to deactivate these services. No information at all will be sent to the editor of the browsing analysis tool. If you want to reactivate the service, you can click here.

You can connect on line to Youronlinechoices, provided by the digital advertising professionals who are part of the EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.

 By this method you can find out which businesses are on the platform and they will then offer you the option to refuse or accept the cookies they use to adapt their advertising messages displayed on your terminal according to the information provided by your web browser: http://www.youronlinechoices.com/fr/controler-ses-cookies/.

 This European platform is shared by hundreds of advertising professionals on the Internet and forms a centralised interface allowing you to refuse or accept cookies that can be used to adapt advertising messages that are displayed according to your terminal web browser. Please note that this procedure will not stop advertisements from the Internet sites you visit being displayed on your terminal.

 It only prevents the system from adapting advertising to suit your fields of interest.

III.   WHAT ARE THE COOKIES USED FOR THAT ACCOMPANY OUR ADVERTISING CONTENT DISPLAYED BY THIRD PARTIES?

When you access a site or application containing advertising space displaying one of our advertisements, this advertisement may contain a cookie. This cookie may be stored, subject to your preferences, on your terminal and will allow us to recognise your terminal web browser during the validity period of the cookie in question. The Cookies included in our advertisements on third party sites are used for the purposes described below, subject to your preferences that you can change at any time, based on the parameters of your web browser software used during your visit to our site.

 The Cookies that we install will allow us to do the following, provided you have given your agreement and if your terminal will permit their installation:

1.   To count the number of displays and activations of our advertising messages published on the sites or applications of third parties, to identify this content and the sites or applications, to determine the number of users who click on each content;

2.   To calculate the amounts due to each participant in the advertising chain (Publicity agency, advertising sales agency, website /advertising support) and to provide statistics;

3.   To adapt the presentation of the site or application to which our advertising content leads in accordance with the display preferences of your terminal (language used, display resolution, operating system used, etc) during your visits to our Site and according to the hardware and visual display or reading software on your terminal and according to geographical data (latitude and longitude) transmitted by your terminal to us or our partners with your prior consent;

4.   To track any subsequent browsing performed on your terminal to sites or applications or to other advertising messages.

In accordance with the “Computer and freedom” legislation, you have the right to access this information, which you can exercise by writing to Alsace Croisières - CroisiEurope SAS, HQ: 12, rue de la Division Leclerc – F-67000 STRASBOURG.

 If you do not wish us to store cookies on your terminal in order to analyse usage and browsing, you can click on a link to deactivate the setting. This will store a cookie on your terminal that is used solely to deactivate these services. No information at all will be sent to the editor of the browsing analysis tool. If you want to reactivate the service, you can click here.

 The purpose of this type of cookie is limited to measuring the visitors to our advertising messages on third party sites and applications without being able to identify any user. The data collected are not matched with any other processing (client files or browsing of any other sites, for example). The use of a cookie is strictly confined to the production of anonymous statistics.

 The use of your IP address to locate your geographic position is only accurate to the town in which you are situated. This IP address will be deleted or non-personalised once your geographic position has been confirmed in order to avoid any further use of this personalised information or matching with any other personal data.

 Length of time the information is stored: the cookies allowing traceability are only kept for a maximum of six months. The expiry date of the cookie will not exceed six months after its first insertion and this duration will not be extended with subsequent visits. The raw data on browsing associated with an identifier (an IP address for example), will not be kept for more than six months. After this period, the data will be deleted or non-personalised.

IV.   WHAT ARE THE BENEFITS IN SEEING PERSONALISED ADVERTISING MESSAGES DISPLAYED ON YOUR BROWSER?

 Our aim is to show you only advertising messages that are as relevant as possible to you. To this end, the cookies technology allows us to determine in real time which advertising messages to display on a terminal according to its recent browsing activity on one or more sites or applications.

 Your interest in advertising messages that are displayed on your terminal when you visit a site or application will often determine the amount of advertising resources that the site or application will have to use to exploit its services, and this is often provided to users free of charge. You will undoubtedly prefer to see advertising messages displayed that carry items of interest to you as opposed to advertising that is of no interest at all. The advertisers that want to publicise their advertising messages are also interested in having their offers displayed to users that may be most interested in them.

 V.   SI IF YOU SHARE USAGE OF YOUR TERMINAL WITH OTHER PEOPLE

 If your terminal is used by several different people and when one terminal uses several different web browser software systems, We cannot guarantee with any certainty that the services and advertising messages intended for the terminal will correspond to your own usage of this terminal as opposed to another user of the terminal.

 In such instances, sharing the usage of your terminal with other users and the configuration of the parameters of your browsers as far as cookies are concerned, is entirely your choice and your responsibility.

VI.   PERSONAL DATA AND BROWSING INFORMATION

We may adapt offers and advertising messages that are destined for you based on the information we have on the browsing history from your terminal on our site or in other sites and services created by third parties on which we have installed cookies.

 If you have provided us with your personal data, in particular your electronic contact details, during your registration or when you access any of our services, we may, in accordance with your permissions and preferences, combine the browsing history from your terminal, processed with the cookies that we install, with your personal data so we can send you some electronic advertising messages and newsletters or display personalised advertising messages that are specifically targeted to you, which may interest you personally on your terminal. These messages are displayed in the middle of the advertising space where we have installed cookies.

 At any time you can ask us not to send you any more advertising messages or email newsletters personalised according to the browsing history on your terminal by contacting us directly free of charge, or by using the unsubscribe link included in every message that we may send you by email. In such instances, any subsequent emails or advertising messages that you may continue to receive will no longer be based on the browsing history of your terminal, unless you contact us otherwise.

 Moreover, if we were to consider obtaining through a third party (targeted advertising supplier, advertising sales agency, etc) browser information from your terminal that we might combine with any personal data that you have given us, we will always ask for your explicit agreement in advance before proceeding with such a combination and will send you all advertising messages or email newsletters, etc that are produced as a result.

VII.   GLOSSARY

A "Cookie" is a small text file which can be stored in accordance with your permissions, on a disk or hard drive of your Terminal each time you visit an on line service via your web browser software. A Cookie file is used to identify the Terminal to the creator of the cookie during the validity or registration period of the Cookie.

"Browsing information", "Browsing", "Browsing history" means the information relating to the connection of a Terminal to an electronic communication service at a given moment. We may process the browser information in the conditions affected by the Guide, even if we do not necessarily know which terminal you are using or who you are at a certain point.

 The browser information we use is mostly as follows :

 -   The IP address (Internet Protocol) of the Terminal connected to the Internet,

 -   The date and time of the connection of a Terminal to an electronic communication service,

 -   The URL (Internet address) of the Internet page of origin (“referrer”)of the Terminal accessing an electronic communication service,

 -   The URL (Internet address) of the Internet page accessed by the Terminal consulting an electronic communication service,

 -   The type of operating system used by the Terminal (Windows, MacOs, Linux, Unix, BeOS. etc.),

 -   The type and version of the web browser software system used by a Terminal (Internet Explorer, Safari, Firefox, Chrome, Opera, etc.),

 -   The language used by the software browser that is in use by the Terminal,

 -   The identifier and the contents of a Cookie file stored by Us in the Terminal.

"Personal Data" within the framwork of this Policy, this expression means the data relating to you and you alone at a certain point, apart from the data connected to the Terminal you are using.

 "Terminal(s)" means the hardware equipment (computer, tablet, smart phone, telephone, etc) that you use to consult or display a website, application, advertising message, etc.